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28_Troubleshooting
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If you have trouble operating your camera, refer to the following table. If the guidelines do not enable
you to solve the problem, contact an authorized technician.
TROUBLESHOOTING
Nothing appears on the screen.
Check that the power cord and line connection between the
camera and monitor are fi xed properly.
Check that you have properly connected VIDEO cable to the
camera VIDEO output jack.
The image on the screen is dim.
Is the lens stained with dirt? Clean your lens with a soft, clean cloth.
Check the monitor and DVR settings.
If the camera is exposed to very strong light, change the camera position.
The image on the screen is dark.
Adjust the contrast feature of the monitor or DVR.
If you have an intermediate device, set the 75 / Hi-z properly.
The camera is not working
properly, and the surface of the
camera is hot.
Check that you have properly connected the camera to an
appropriate power source.
The DAY/NIGHT function does
not work.
Check that AGC of EXPOSURE SETUP menu is ‘OFF’.
Color is not correct.
Check the setting of WHITE BAL SETUP menu .
The screen fl ickers continually.
Check that the camera is not pointing at the sun.
When coaxial communication is
not available
Make sure that the camera and monitor are installed within
the recommended distance.
Use the video amplifi er equivalent to coaxitron if the
recommended installation distance is exceeded.
PROBLEM
SOLUTION
Troubleshooting