Filter
Top Products
102
Troubleshooting
Troubleshooting
If you run into any problems using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer.
• Power sources/LCD screen/Remote Commander···p. 102
• Cassette tapes/“Memory Stick Duo”···p. 103
• Recording···p. 104
• Playback···p. 107
• Connecting to TV···p. 109
• Dubbing/Editing/Connecting to other devices···p. 110
• Connecting to a computer···p. 110
The power does not turn on or abruptly turns off.
• Attach a charged battery pack to the camcorder (p. 14).
• Use the AC Adaptor/Charger to connect to a wall outlet (p. 14).
The camcorder does not operate even when the power is set to on.
• Disconnect the AC Adaptor/Charger from the wall outlet or remove the battery pack, then
reconnect it after about 1 minute.
• Press the RESET button (p. 134) using a sharp-pointed object.
The camcorder gets warm.
• The camcorder may get warmer while you use it. This is not a malfunction.
The remaining battery time indicator does not indicate the correct time.
• Ambient temperature is too high or too low, or the battery pack has not been charged enough.
This is not a malfunction.
• Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace
it with a new one (p. 14, 119).
• The indicated time may not be correct in certain circumstances. For example, when you open
or close the LCD panel, it takes about 1 minute to display the correct remaining battery time.
The battery pack discharges too quickly.
• Ambient temperature is too high or low, or the battery pack has not been charged enough.
This is not a malfunction.
• Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace
it with a new one (p. 14, 119).
The picture remains on the LCD screen.
• This occurs if you disconnect the DK-415 cable or remove the battery pack without turning
off the power first. This is not a malfunction.
Power sources/LCD screen/Remote Commander