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Troubleshooting
Viewing images
Deleting/Editing an image
Symptom Cause Solution
The image cannot be
played back.
• The mode dial is not set to .
• When you load an image modified using the
retouch software on your computer or directly
on the camera, the image format differs so the
“FILE ERROR” message may appear and you
may be unable to open the file.
p Set the mode dial to (page 36).
—
Images are coarse right
after being played back.
— p This is not a malfunction.
The images cannot be
played back on a TV.
• The [VIDEO OUT] setting for your camera in
SET UP is incorrect.
• The connection is not correct.
p Set it to [NTSC] or [PAL] (pages 55, 98).
p Check the connection (page 38).
The images cannot be
played back on a personal
computer.
— p See page 86.
Symptom Cause Solution
Your camera cannot
delete an image.
• The image is protected.
• The write-protect tab on the “Memory Stick” is
set to the LOCK position.
p Cancel the protection (page 69).
p Change the LOCK position (page 100).
You have deleted the
image by mistake.
• Once you have deleted a file, you cannot restore
it.
p The write-protect tab on the “Memory Stick” will prevent you
from deleting images by mistake (page 69).
The resizing function
does not work.
• Movies (MPEG MOVIE)/Clip Motion/Multi
Burst images cannot be resized.
—
You cannot display a print
mark.
• You cannot display print marks on Clip Motion
images and MPEG movies.
—