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Troubleshooting
Warnings and
messages
The following messages appear on the LCD screen.
Message Meaning/ Corrective Action
NO MEMORY STICK • Insert a “Memory Stick” (page 23).
SYSTEM ERROR • Turn the power off and on again (page 20).
MEMORY STICK ERROR • The inserted “Memory Stick” cannot be used in your camera (page 100).
• The “Memory Stick” is damaged, or the terminal section of the “Memory Stick” is dirty.
• Insert the “Memory Stick” correctly (page 23).
FORMAT ERROR • The “Memory Stick” format failed. Format the “Memory Stick” again (page 43).
MEMORY STICK LOCKED • The write-protect tab on the “Memory Stick” is set to the LOCK position. Move it to the recording/UNLOCK
position (page 100).
NO MEMORY SPACE • The capacity of the “Memory Stick” is full. You cannot record images. Delete unnecessary images (page 39).
NO FILE • No images have been recorded on the “Memory Stick.”
FILE ERROR • An error occurred while playing back the image.
FILE PROTECT • The image is protected against erasure.
FOLDER ERROR • A folder with the same name already exists on the “Memory Stick.”
IMAGE SIZE OVER • You are playing back an image of a size that cannot be played back on your camera.
INVALID OPERATION • You are playing back a file that was created on equipment other than this camera.
• The battery level is low or zero. Charge the battery (page 14). Depending on the conditions of use or the type of
battery, the indicator may flash even though there are still 5 to 10 minutes of remaining battery time left.
CAN NOT DIVIDE • The file is not long enough to be divided.
• The file is not a moving image.
• You are not holding the camera steadly enough. Use the flash, mount the camera on a tripod, or otherwise secure
the camera in place.
TURN THE POWER OFF AND
ON AGAIN
• A problem with the lens caused an error.