Filter
Top Products
111
Troubleshooting
Troubleshooting
Noise appears in the image when you view the screen in a dark place.
• The camera is attempting to increase the visibility of the screen by temporarily brightening
the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
• Set [Red Eye Reduction] to [Auto] or [On] (page 52).
• Shoot the subject at a distance closer than the flash range using the flash.
• Light the room and shoot the subject.
• Retouch the image using [Red Eye Correction] (page 58).
Dots appear and remain on the screen.
• This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
• The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 37).
• The battery level is low. Insert charged battery pack.
Your camera cannot playback images.
• Press (Playback) button (page 35).
• The folder/file name has been changed on your computer (page 96).
• When an image file has been processed by a computer or when the image file was recorded
using a model other than that of your camera, playback on your camera is not guaranteed.
• The camera is in USB mode. Delete the USB connection (page 92).
The date and time are not displayed.
• [Display Setup] is set to [Simple] or [Image Only]. Touch [DISP] to set [Display Setup] to
[Normal] (page 23).
The image appears rough right after playback starts.
• The image may appear rough right after playback starts due to image processing. This is not a
malfunction.
The icons no longer appear.
• When the top right of the screen is touched, the icons will momentarily disappear. Taking
your finger off the screen will make the icons reappear.
• [Display Setup] is set to [Image Only]. Set to [Normal] or [Simple].
Viewing images