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96
Troubleshooting (Continued)
• Press and hold DISP/BATT INFO for a
few seconds to turn on the backlight
(p. 26).
Horizontal stripes appear on the
image.
• This occurs when recording images under a
fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.
Black bands appear when you
record a TV screen or computer
screen.
• Set [STEADYSHOT] to [OFF] (p. 68)
(HDR-UX5).
[SUPER NIGHTSHOT] cannot be
operated.
• Set the NIGHTSHOT switch to ON.
[COLOR SLOW SHTR] does not
operate correctly.
• [COLOR SLOW SHTR] may not operate
correctly in total darkness. Use NightShot
or [SUPER NIGHTSHOT].
You cannot adjust [LCD BL LEVEL].
• You cannot adjust [LCD BL LEVEL]
when:
– The LCD panel is closed on your
camcorder with the LCD screen facing
out.
– The power is supplied from the AC
Adaptor.
You cannot play back a disc.
• Slide the POWER switch to turn on your
camcorder and press (VIEW
IMAGES).
• On the HOME MENU, touch (VIEW
IMAGES), then [VISUAL INDEX].
• Check out the disc compatibility (p. 15).
• Insert a disc with the recording side facing
your camcorder (p. 27).
• The disc that was recorded, formatted, of
finalized on other devices may not be
played back on your camcorder.
The playback image is distorted.
• Clean the disc using a soft cloth (p. 106).
Still images stored on a “Memory
Stick Duo” cannot be played back.
• Still images cannot be played back if you
have modified files or folders, or have
edited the data on a computer. (The file
name flashes in that case.) This is not a
malfunction (p. 108).
• Still images recorded on other devices may
not be played back, or may be displayed in
wrong size. This is not a malfunction
(p. 108).
“ ” is indicated on an image in the
VISUAL INDEX screen.
• Loading of the data may have failed. It may
be indicated correctly when you turn off
the power and then turn it on again, or
repeat removing and inserting the
“Memory Stick Duo” a couple of times.
• This may appear on still images recorded
on other devices, edited on a computer, etc.
No sound or only a quiet sound is
heard when playing back a disc.
• Turn up the volume (p. 41).
• Sound is not output when the LCD screen
is closed. Open the LCD screen.
• When you record sound with [MICREF
LEVEL] (p. 85) set to [LOW], the recorded
sound may be difficult to hear.
• In case of [SMTH SLW REC], you cannot
record sounds during shooting (about 3
seconds).
Playing back a disc on your
camcorder