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The monitor remains blank.
• Verify whether the NSR is on.
• Verify whether the power cord is correctly connected.
• Verify whether the monitor cable is correctly
connected. Confirm that the monitor is connected to
monitor connector 1.
• If you configure the wrong monitor resolution, the
“Out of range” message may appear when the monitor
resolution is too low compared to the monitor output.
Press CTRL+ALT+MINUS SIGN as many times as
necessary to lower the resolution of the output video.
When the output image resolution reaches the
resolution of the monitor, the image appears.
Subsequently, reconfigure your monitor resolution.
For details, refer to the “User’s Guide” (PDF) on the
supplied “NSR Series Manual, Tool & Source Codes
CD”.
The new external hardware is not working
properly.
• Make sure the cables for the new external device are
firmly connected and the pins are not bent.
An external device connected to a USB
connector does not work.
• Reduce the number of external devices connected to
USB ports.
• Refer to the documentation that came with the device.
System cannot read the DVD/CD
information.
• Make sure that you are using the correct type of disc.
• Make sure the DVD/CD is properly inserted in the
drive.
• Check if the DVD/CD is clean and not scratched.
The DVD/CD tray cannot be ejected.
• Make sure that the NSR is turned on.
• Slowly insert the tip of a pen or paperclip into the eject
hole on the DVD/CD drive. Pull the tray out from the
drive then remove the disc.
The NETWORK LED does not light up.
• Check the cabling and network equipment for the
proper connection.
Cannot access the hard disk drive.
• Make sure the hard drive is properly inserted.
• Check the HDD LEDs on the front panel of the
system. Identify the defective hard disk drive by
reading the drive LEDs. A defective HDD LED does
not light up.
• Due to rapid flashing during frequent access to the
hard disk drive, the HDD LED may appear unlit in
bright environments.
Cannot access the CompactFlash card.
(Only the NSR-100/50)
• Make sure the CompactFlash card is properly inserted.
• Make sure the CompactFlash card is formatted as
VFAT file system.
• Make sure the CompactFlash card is not removed
within 10 seconds after accessing the card. If you
remove the card while files are being accessed or
transferred, the NSR may become unstable. You must
restart the system in order to access the CompactFlash
card.
Cannot access NSR from a remote client.
• Make sure the NSR is operating properly (there should
be no abnormalities with the hard disk drive, network,
software or other items).
• Make sure the correct user name, password, and
connection port are set in RealShot Manager.
• Refer to the troubleshooting section of the user’s guide
for the RealShot Manager.
The NSR heats up quickly
• Make sure that nothing is blocking the ventilation
openings on the front, sides, and rear of the unit and
dust has not accumulated in them.