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Troubleshooting
Troubleshooting
If you have trouble with your camera, try
the following solutions.
1 First, check the items on pages 93 to 101.
If the LCD screen shows
“C:ss:ss,” the self-diagnosis
function is working. Please see
page 104.
2 Should your camera still not work
properly, press the RESET button
located inside the jack cover, then turn
on the camera again. (This will clear the
date and time settings, etc.)
3 Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Battery and power
RESET
Symptom Cause Solution
The battery remaining
indicator is incorrect. Or
the sufficient battery
remaining indicator is
displayed but the power
soon runs out.
• You have used the camera in an extremely cold
location.
• The batteries are discharged.
• The battery contacts or the terminals on the
battery/“Memory Stick” cover are dirty.
• The nickel-metal hydride batteries are exhibiting
the “memory effect” (page 10).
• When using nickel-metal hydride batteries, a
mismatch has occurred in the remaining battery
time information.
• The batteries are dead (page 113).
p See page 113.
p Install charged batteries or replace with new ones (pages 11,
12).
p Wipe any dirt off from them with a dry cloth.
p To restore the batteries to their original condition, use them until
they are drained before recharging them.
p To restore the batteries to their original condition, use them until
they are drained before recharging them.
p Replace the batteries with new ones.
The battery runs down too
quickly.
• You are using in an extremely cold location.
• The nickel-metal hydride batteries are not
charged enough.
• The batteries are dead (page 113).
p See page 113.
p Fully charge the batteries (page 11).
p Replace the batteries with new ones.
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