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Troubleshooting
Precision digital zoom
does not function.
• [Digital Zoom] is set to [Smart] on the Setup
screen.
• This function cannot be used when you shoot a
movie.
p Set [Digital Zoom] to [Precision] (pages 27, 46, 109).
—
Smart zoom does not
function.
• [Digital Zoom] is set to [Precision] on the Setup
screen.
• The
image size is set to [4M] or [3:2].
• You are shooting in Multi Burst mode.
• This function cannot be used when you shoot a
movie.
p Set [Digital Zoom] to [Smart] (pages 27, 46, 109).
p Set image size to other settings except [4M] and [3:2] (pages
21, 27).
p The smart zoom cannot be used in Multi Burst mode (pages 27,
57).
—
The image is too dark. • You are shooting a subject with a light source
behind the subject.
• The brightness of the LCD screen is too low.
p Select the metering mode (page 54).
p Adjust the exposure (page 52).
p Adjust the brightness of the LCD backlight (pages 46, 110).
The image is too bright. • You are shooting a spot lighted subject in a dark
location such as on a stage.
• The brightness of the LCD screen is too high.
p Adjust the exposure (page 52).
p Adjust the brightness of the LCD backlight (pages 46, 110).
When looking at the LCD
screen in a dark place,
some noise may show up
on the LCD screen.
• The camera temporarily brightens the LCD
screen to allow you to check the image being
displayed while you are using the camera in a
dark place.
p This will have no effect on the image you shoot.
The image is
monochrome (black and
white).
• [PFX] (P.Effect) is set to [B&W]. p Set it to any mode other than [B&W] (page 58).
Vertical streaks appear
when you are shooting a
very bright subject.
• The smear phenomenon is occurring. pThis is not a malfunction.
Symptom Cause Solution