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2-4 Main Menu
Getting Started with Explorer
Main Menu 1
The CentreVu Explorer main window displays four icons as shown below:
Click on
Explorer
to
go to the query and reporting interface of CentreVu Explorer.
Click on
Agent In-Focus to access predefined queries for common reporting
scenarios.
Click on
Admin to access screens to do any of the following:
Choose fields to display in query results
Add, view, and edit agent names and login IDs
Add or edit VDN names, split/skill names, or Reason Codes
Click on
Help to access CentreVu Explorer on-line help.
Click on
CentreVu Explorer to check the version number.
final_manual.book : getting started.fm Page 4 Monday, May 4, 1998 1:00 PM