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Introduction 3-3
Troubleshooting
* Microsoft is a registered trademark of Microsoft Corp.
† Windows NT is a registered trademark of Microsoft Corp.
This machine does not have the correct version
of Microsoft Internet Information Server
installed.
Please correct the problem by installing
Internet Information Server 3.0 with ASP
support before attempting to perform this
install again.
The NT Server must have Internet
Information Server 3.0 with ASP support
loaded before attempting to install CentreVu
Explorer. Complete the Internet Information
Server installation before attempting to install
CentreVu Explorer.
This machine does not have the correct version
of Microsoft SQL Server installed.
Please correct the problem by installing
Microsoft SQL Server 6.5 (Service Pack 2
recommended) before attempting to perform
this install again.
The NT Server must have Microsoft SQL
Server 6.5 loaded before attempting to install
SQL Server 6.5. Complete the SQL Server
installation before attempting to install
CentreVu Explorer.
Some critical Internet Information Server
paths could not be found on this server’s disk
drives. Please contact your NT Administrator
and have them correct the problem, then run
Setup again.
The missing pathname is
\InetPub\ftproot
Press OK to abort this installation.
Internet Information Server is not set up
correctly. Have your NT Administrator
correct the problem before attempting to
install CentreVu Explorer.
The database is currently version 1.0. This
routine is not capable of upgrading from 1.0 to
1.2. Please contact the Lucent TSO for
instructions. Install will now exit.
Contact the National Customer Care Center.
Error Message Corrective Action
final_manual.book : trouble.fm Page 3 Monday, May 4, 1998 1:00 PM