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3-2 Introduction
Troubleshooting
Troubleshooting Tips 1
This section helps you with problems you may encounter when installing, logging
into, or running CentreVu
®
Explorer. It contains tables which describe error
messages that may appear in CentreVu Explorer.
NT Event Log Error Messages Types 1
The following types of error messages can appear:
Information—Used primarily for informational messages. Usually not
indicative of a problem.
Warning—Indicates that the error may be problematic.
Error—Indicates that a serious error occurred. This error class usually requires
attention.
Installation Error Messages 1
This table lists the installation error messages.
Error Message Corrective Action
This software will only run under Microsoft
*
Windows NT
†
Server 4.0 with Microsoft
Internet Information Server 3.0 with ASP
support installed.
Install Windows NT Server 4.0 before
attempting to install CentreVu Explorer.
This installation requires NT Administration
rights.
The installer must be logged into the NT
server with an account that has administration
rights. Log onto NT with an account that has
administration rights. If your account does
not have administration rights, have your NT
administrator create a temporary account for
you.
final_manual.book : trouble.fm Page 2 Monday, May 4, 1998 1:00 PM