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50 en | Troubleshooting Guide AutoDome Modular Camera System
F01U064036 | 1.0 | 2007.01 VG4-200, VG4-300, VG4-500i Series User’s Manual Bosch Security Systems, Inc.
No camera control 1. Ensure that the keyboard and monitor are set to the correct (same) camera number.
If O.K., then:
2. Check that the camera address is properly set. Enter ON-997-ENTER to display the cam-
era address.
If address is not set or is incorrect, then:
3. Set the camera address using FastAddress (ON-998-ENTER).
If O.K., then:
4. Check that the Amber LED on the AutoDome CPU turns on when receiving pan/tilt com-
mands from the controller keyboard. The Amber LED indicates control is being
received.
Amber LED on AutoDome CPU Module
Flash Sequence Indicates:
Off No incoming communications or no power
Solid for 2 seconds Receiving good data
Fast blinking Lost packet(s)
If amber LED does not light when given PTZ commands, then:
5. Check if other cameras on the system can be controlled. If not, check the controller and
wiring connections.
If O.K., then:
6. Check that the RS-232/485 selector switch is properly set to the proper protocol.
If O.K., then:
7. Ensure that all Biphase, Bilinx, or RS-232/485 wires are properly connected. See the
AutoDome Modular Camera System Installation Manual.
If O.K., then:
8. Check if you can access the AutoDome OSD menus (ON-46-ENTER).
If O.K., then:
9. Confirm that the AutoDome passes homing (SET-110-ENTER).
If AutoDome fails homing, then:
10. Contact Bosch Technical Support.
Intermittent camera
control
1. Check that only the last AutoDome in a daisy chain configuration is terminated with a
110 Ω resistor across the +/- biphase terminals.
If O.K., then:
2. Check that the maximum wire distance has not been exceeded for the control protocol
(the maximum distance for RS-232 is 50 feet). See the AutoDome Modular Camera Sys-
tem Installation Manual.
If O.K., then:
3. Check that all wiring meets Bosch recommended standards and specifications. See the
AutoDome Modular Camera System Installation Manual.
Camera moves when
moving other cam-
eras
1. Check that the camera address is properly set (ON-997-ENTER). If the camera address
is not set, the AutoDome responds to control commands to any camera on the system.
If camera address is not set, then:
2. Invoke the FastAddress Menu to assign a camera address (ON-998-ENTER).
Cannot access user
settings
X Enter the unlock command OFF
-90-ENTER. This command may require a password.
(Commands automatically lock in 30 minutes.)