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50 Solving Problems
Checking the Printer Lights
Check the status of the printer lights to solve the most common problems.
Light status Problem and solution
I paper on Paper may be out or multiple sheets may have fed into
the sheet feeder. Load paper, if necessary (see page 6),
and press the
I paper button.
Roll paper or canvas media may be out. See page 11 to
load roll paper.
The CD/DVD tray may not be inserted. See page 32 to
load a CD or DVD.
If you’re printing on thick media, the media is not
inserted. Insert the thick media and press the
I paper
button.
P power and I paper
flashing
Paper may have jammed in the sheet feeder, rear
manual feed slot, front manual feed slot, or roll paper
slot.
Sheet feeder or rear manual feed slot: Press the
I paper button to eject any jammed sheets, then
open the printer cover and remove any paper jammed
inside. Reload paper and press the
I paper button
again to clear the error.
Front manual feed slot: Gently pull out the paper and
press the
I paper button to clear the error.
Roll Paper Slot: Cut off any printed roll paper or canvas
media, then remove (see page 13) and reload (see
page 11) the paper.
The CD/DVD tray may be unable to eject. Gently pull
out the CD/DVD tray and press the
I paper button.
See page 32 to reload the tray.
The printer cover may be open. Close the printer cover
to continue. (Leaving the printer cover open stops or
prevents printing.)
H ink on An ink cartridge is expended or not installed correctly,
or is not compatible with the printer. Replace or
reinstall the cartridge (see page 40).
H ink flashing Ink in a cartridge is low. You can continue printing, or
check which cartridge is low (see page 38) and replace
it (see page 40).
spr2880_ug.book Page 50 Monday, April 6, 2009 1:10 PM