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FOCUS Enhancements, Inc. warrants
this product against defects in materials
or workmanship as follows:
For a period of TWO years from the date
of purchase, FOCUS Enhancements, Inc.
will repair or replace the unit, at our option,
without charge for parts or labor. After the
period of TWO years, you must pay all
parts and labor charges.
The limited warranty is extended only to
the original purchaser. It does not cover
damage or failure caused by or attributable
to Acts of God, abuse, misuse, improper or
abnormal usage, faulty installation, improper
maintenance, lightning, or other incidences of
excessive voltage, or any repairs or tampering
by other than a FOCUS Enhancements
authorized repair facility. It does not cover
replacement of batteries or other consumable
parts, transportation costs or damage in
transit. This warranty will become void if the
serial number or model number identification
has been wholly or partially removed or
erased. Repair or replacement under the
terms of this warranty do not extend the
terms of this warranty. This warranty can
not be modified by an agent of FOCUS
Enhancements, Inc. unless in written and
signed by an officer of FOCUS
Enhancements, Inc.
Should this product prove defective in
workmanship or material, the consumer’s
sole remedies shall be such repair or
replacement provided by the terms of
this warranty. Under no circumstances shall
FOCUS Enhancements, Inc. be liable for
any loss or damage, direct, consequential, or
incidental, arising out of the use of or inability
to use this product. Some states do not allow
limitations on how long an implied warranty
lasts or the exclusions or limitations of
incidental or consequential damages, so the
above limitations or exclusions may not apply
to you. This warranty gives you specific legal
rights. You may also have other rights which
vary from state to state.
For customers outside the USA or Canada,
please contact your dealer or distributor
for repairs or technical support. Refer to
document MANL-0907-XX for a list of
International Dealers and Authorized Service
Centers.
In the United States or Canada, to obtain
warranty service, call or write the FOCUS
Enhancements, Inc. Technical Support Line
for a Return Material Authorization (RMA)
number. Technical Support can be reached at:
Email: support@FOCUSinfo. com
Telephone: 408-370-9963. 8AM-5PM,
Monday to Friday (PST)
(Hint: Mondays tend to be the busiest)
Fax: 408-866-4859
Address: FOCUS Enhancements, Inc.
1370 Dell Ave.
Campbell, CA. 95008
Please mark the RMA number clearly on
the outside of the package. Include a copy
of your sales receipt, a brief description of the
symptoms, your name, address, phone number
and any special shipping instructions. Then
deliver or ship the product, postage and shipping
costs prepaid, to a FOCUS Enhancements
authorized repair facility. For the name of
the nearest repair facility, contact FOCUS
Enhancements, Inc. Technical Support.
PAGE 4
FireStore DR-DV5000 User Guide