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FS-2/2E Studio DTE Disk Recorder User Guide
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Unauthorized Servicing
Do not attempt to service this product yourself. Opening or removing
covers may expose dangerous voltage or other hazards.
Refer all servicing to qualified service personnel.
Returning Materials
End Users
If the FS-2/2E was not purchased directly from Focus Enhancements, it is
necessary to contact the seller and determine what procedure is needed for
repairing the converter.
Direct Sales
(VARs, Distributors, and Corporate Customers
If the FS-2/2E has problems that cannot be corrected over the telephone by
Focus Enhancements technical support, it may be necessary to return the
converter to Focus Enhancements.
To contact Focus Enhancements:
All materials shipped back to Focus Enhancements must be accompanied
by a Return Materials Authorization (RMA) number. Contact Focus
Enhancements Technical Support to receive a RMA number.
Write the RMA number clearly on the shipping label.
Office Hours:
Monday through Friday
8:00 AM to 5:00PM (Central Time)
Email:
support@focusinfo.com
Telephone:
763-398-1658
Fax:
763-571-7688
Address:
Focus Enhancements, Inc.
1370 Dell Avenue
Campbell, CA. 95008
www.focusinfo.com