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Troubleshooting Possible causes Solutions
Can’t use the flash to
take pictures.
i The flash is set to Suppressed Flash
mode.
i You pressed the shutter button while the
flash was charging.
i The battery is exhausted.
i Set the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
i Wait until charging is completed before
pressing the shutter button.
i Purchase a new battery.
The playback image is
too dark even though
the flash was used.
i The subject is too far away.
i Your fingers are obscuring the flash or
flash control sensor.
i Move closer to the subject.
i Hold the camera correctly.
The image is blurred.
i The lens is dirty.
i You photographed a distant subject with
the macro selector switch set to “
E
”.
i Clean the lens.
i Cancel Macro mode.
There is speckling on
the image.
i
The shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
i This is a characteristic of CCDs and does
not indicate a camera fault.
Can’t format the
xD-Picture Card.
i
The xD-Picture Card contact area is
soiled.
i Wipe the xD-Picture Card contact area
with a clean dry cloth.
Troubleshooting eIf you think the camera is faulty, check the following once more
Troubleshooting Possible causes Solutions
No power.
i The battery is exhausted.
i The AC power adapter plug has come out
of the power outlet.
i Replace the batteries.
i Plug the adapter back in.
Power cuts out during
operation.
i The battery is exhausted. i Replace the batteries.
Battery runs out quickly.
i You are using the camera in extremely
cold conditions.
i The terminals are soiled.
i The battery is flat.
i Put the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
i Wipe the battery terminals with a clean,
dry cloth.
i Purchase new batteries.
No photograph is taken
when the shutter button
is pressed.
i No xD-Picture Card is loaded.
i The xD-Picture Card is fully recorded.
i The xD-Picture Card is not formatted.
i The xD-Picture Card contact area is soiled.
i The xD-Picture Card is damaged.
i The Power Save function has switched
the camera off.
i The battery is exhausted.
i Load an xD-Picture Card.
i Insert a new xD-Picture Card or erase
some unwanted frames.
i Format the xD-Picture Card.
i Wipe the xD-Picture Card contact area
with a clean dry cloth.
i Load a new xD-Picture Card.
i Switch the camera on.
i Purchase new batteries.