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I can’t use the flash to
take pictures.
The flash will not charge.
The playback image is
too dark even though I
used the flash.
The image is blurred.
I cannot format the
SmartMedia.
I cannot erase all the
frames.
• The Mode dial has been moved to another
setting.
• The flash is set to Suppressed Flash
mode (The flash is closed).
• You pressed the shutter button while the
flash was charging.
• No compatible SmartMedia is loaded.
• The camera is set to Suppressed Flash
mode.
• The camera is set to Macro Photography.
• The battery is exhausted.
• The subject is too far away.
• Your finger covering the flash.
• The lens is dirty.
• The lens is zoomed to telephoto in Macro
mode.
• The SmartMedia is write-protected.
• The frame is protected.
• Set the Mode dial to the correct setting.
• Set the flash to Auto, Red-Eye Reduction or
Forced Flash mode (Pop the flash unit up).
• Wait until charging is completed before
pressing the shutter button.
• Load a new SmartMedia, erase a frame,
or remove the write-protection.
• Set the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
• Cancel Macro Photography.
• Load a new battery.
• Move closer to the subject.
• Hold the camera correctly.
• Clean the lens.
• Cancel Macro mode.
• Remove the write-protection.
(Peel off the write-protect sticker.)
• Remove the frame protection.
Cause RemedyProblem
Troubleshooting eIf you think the camera is faulty, check the following once more.
No power
Power cuts out during
operation.
Battery runs out quickly.
No photograph is taken
when the shutter button
is pressed.
• Load a new fully charged battery.
• Plug the adapter back in.
• Load a new fully charged battery.
• Wipe the battery terminals with a clean,
dry cloth before charging.
• Put the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
• Wipe the battery terminals with a clean,
dry cloth before charging.
• Load a new fully charged battery.
• Use Ni-MH or Ni-Cd batteries.
• Load a SmartMedia.
• Load a new SmartMedia or erase a
frame.
• Remove the write-protection.
• Format the SmartMedia.
• Wipe the SmartMedia contact area with a
clean dry cloth.
• Load a new SmartMedia.
• Switch the camera on.
• Load a new fully charged battery.
Problem Cause Remedy
• The battery is exhausted.
• The AC power adapter plug has come out
of the power outlet.
• The battery is exhausted.
• The terminals are soiled.
• You are using the camera in extremely
cold conditions.
• The terminals are soiled.
• The battery is flat.
• You are using alkaline batteries.
• No SmartMedia is loaded.
• The SmartMedia is fully recorded.
• The SmartMedia is write-protected.
• The SmartMedia is not formatted.
• The SmartMedia contact area is soiled.
• The SmartMedia is damaged.
• The Auto Power Off function has switched
the camera off.
• The battery is exhausted.