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HP Photosmart E317 User’s Manual
Printer top cover is
open.
The printer is
open.
Close the top cover of the
printer.
Incorrect or
missing print
cartridge.
or
Incorrect or
missing print
head.
The printer
cartridge is the
incorrect model
or is missing.
Install a new printer
cartridge, turn the printer
off, then turn it back on.
The selected
combination of
paper type and
size is not
supported.
You are trying to
print a picture
larger than the
paper size, you
are trying to print
borderless prints
on plain paper,
or your printer
does not support
borderless prints.
Try selecting a smaller
print size, or try using
photo paper to make
borderless prints.
There is a problem
with the printer’s
ink.
The ink cartridge
may be low or
the ink cartridge
may not be
supported for the
printer.
Install a supported printer
cartridge, turn the printer
off, then turn it back on.
Low ink. The printer
cartridge is
running low on
ink.
Replace the ink cartridge.
You may be able to print
some images using the
current cartridge, but their
color and quality may not
be of high quality.
Message Possible Cause Solution