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Troubleshooting and Support
Error Messages on the Camera
Message Possible Cause Solution
BATTERIES
DEPLETED.
Camera is shutting
down.
Battery power is
too low to
continue
operation.
Replace or recharge the
batteries.
Batteries are too
low to take
pictures.
Battery power is
too low to take a
still picture or
video, but you
can still view
images in
Playback. This
message appears
sooner with
Alkaline batteries
than with NiMH
or Lithium
batteries.
Replace or recharge the
batteries.
UNSUPPORTED
CARD
The optional
memory card that
is installed in the
memory slot is
not a supported
memory card.
Ensure that the memory
card is the proper type for
your camera (see
page 129). If it is the
proper type, try
reformatting the memory
card (see page 55).