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HP Photosmart E317 User’s Manual
Error Messages on the Computer
Message Possible Cause Solution
Cannot Connect
To Product
The camera is
turned off.
Turn on the camera.
The camera is not
working correctly.
Try connecting the camera
directly to a PictBridge-
certified
printer, and print an
image. This will verify that
the optional memory card,
USB connection, and the
USB cable are functioning
correctly.
The cable is not
connected
correctly.
Make sure that the cable is
firmly connected to the
computer and camera.
The camera is set
to the Digital
Camera setting,
but the computer
cannot recognize
the camera as a
digital camera.
Change the USB setting to
Disk Drive (see
page 69).
The camera then appears as
another disk drive on the
computer so you can copy
the image files to the
computer.
The camera is
connected to the
computer through
a USB hub, and
your USB hub is
not compatible
with the camera.
Connect the camera directly
to a USB port on the
computer.