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Troubleshooting Guide
Q1. The message “The iPod is not properly connected or the iPod does not
support Video. Please connect an iPod with video features.” appears if
you connect your iPod to your PC and run i182 setup.
n Check whether the function “Enable disk use” in iTunes is set. Only when the function
“Enable disk use” is set, you can connect iPod to i182 setup. When you have iTunes
higher than 7.0, check whether the function “Enable disk use” is activated by selecting
[Summery]-[Options] in that order. When you have iTunes higher than 6.0, check whether
the setting option “Enable disk use” is activated by selecting [Edit]-[Preferences…]-[iPod]-
[Music] in iTunes in that order.
o Check if iPod is properly connected to your PC.
p Check if iPod (30GB, 60GB, and 80GB) connected to your PC has a built-in video function.
iLuv i182 is only compatible with iPod's with built-in video function.
Q2. There is no recorded file on your iPod, PSP, PMP, External Storage Device.
n Check if the AV device connected to iLuv i182 is switched on and playing.
o Check if the AV cable connecting iLuv i182 to the AV device is connected properly. Check
if the “AV output” of the Video device is properly connected to the “AV input” of iLuv i182.
p Check if the power Adaptor is properly connected to iLuv i182.
q Check if iPod/Device is properly inserted into iLuv i182.
r Nothing will be recorded when the contents playing on an AV device are protected by
Macrovision from being copied. At this time, the LED of [REC/STOP] button flashes in red
when you press [REC/STOP] button and it will not start to record.
s After checking the hard disk space, delete unnecessary files.
[When You Record Files to your iPod]
n Check if you saved the recorded file in [Videos]-[Video Playlists]-[iLuv Videos] on iPod.
o You must register the recorded file to iTunes after recording.
When you connect iPod with new recorded file(s) to your PC, i182 Manager automatically
registers it to iTunes. See the “Registering the Recorded Videos to iTunes” for more
detailed information.
p Check the space remaining on the hard disk [Settings]-[About]-[Available] of iPod.
Delete media files in iTunes or set [Auto delete] function from i182 setup when there is not
enough recording space. It will automatically secure recording space by deleting the oldest
recorded file whenever there is not enough recording space.
See “Managing Recorded File” of the User’s Manual for further information on how to set
[Auto delete] in i182 setup.