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Troubleshooting
If a warning indication appears on the SB-800’s LCD panel or inside the
camera’s viewfinder, use the following chart to determine the cause of the
problem before you take your Speedlight to a Nikon service center for repair.
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Problems with the SB-800
Problem
The power cannot be turned on.
The ready-light does not light up.
The power turns off automatically.
A strange sound can be heard caused
by the flash head zooming back and
forth even when the SB-800 is
turned off.
The flash shooting distance range
does not appear.
No
D
, or
o
indicator appears
in TTL auto flash mode.
The zoom-head position cannot be
adjusted to other than 14mm or 17mm.
The SB-800 does not work when
control buttons (a button, e/f
button, or c/d button) and g button
are pressed.
The SB-800 does not fire.
Cause
The batteries are not correctly installed.
nBattery power is weak.
nThe standby function is activated
and operating.
The batteries are extremely exhausted.
The batteries are extremely exhausted.
The flash head is adjusted to other than
the horizontal/front or down -7˚ position.
The camera’s exposure mode or
metering system is not correctly set or a
non-CPU lens is mounted.
The built-in wide-flash adapter is in use or
the Nikon Diffusion Dome is attached.
Control buttons are locked.
Canceling flash firing is activated in the
Custom settings mode.
Ref.
page
p. 18
p. 19
p. 21
p. 19
p. 19
p. 23
p. 108
p. 12
p. 67
p. 101
p. 96