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169
Troubleshooting
Technical Notes
Digital zoom
cannot be used.
•Off is selected for Digital zoom in the setup menu.
• Digital zoom cannot be used in the following situations.
- When focus mode is set to
E
(manual focus)
- a (smile timer) or y (blink proof) is being used
- When Portrait, Night portrait or Fireworks show is
selected for scene mode
- When scene auto selector is chosen
- When Multi-shot 16 is selected for Continuous
- Before movie recording begins (digital zoom of up to
2× can be applied while movies, excluding Time-lapse
movieP movies, are being recorded)
145
36, 38
54, 55
41, 42, 46
52
118
81
Image size not
available.
• Image size cannot be adjusted when Multi-shot 16 is
selected for Continuous.
•
When
ISO sensitivity
is set to
3200
or
6400
, or during
sport continuous mode,
F
4000×3000
,
E
3264×2448
,
D
2592×1944
,
I
3984×2656
,
G
3968×2232
and
H
2992×2992
cannot be selected.
•
Image
size
cannot be adjusted when
Continuous H (16:9)
is selected.
118
58, 116
58
No sound when
shutter is released.
•Off is selected for Shutter sound of the Sound settings
option in the setup menu.
•Continuous, BSS, or Multi-shot 16 is selected for
Continuous in shooting menu.
• When any setting other than Off is selected for Auto
bracketing.
• When Museum is selected in scene mode.
• Sport continuous mode is selected.
• D mode is selected.
• Do not block the speaker.
146
118
121
45
56
81
5, 26
AF-assist
illuminator does
not light.
•Off is selected for AF assist in the setup menu.
• AF-assist illuminator turns off automatically in some scene
modes.
145
145
Pictures appear
smeared.
Lens is dirty. Clean lens. 160
Colors are
unnatural.
White balance does not match light source. 114
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark, so shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
• Using flash.
• Specifying a lower ISO sensitivity setting.
• Applying Noise reduction in the shooting menu to suit
situations.
• Using a scene mode which has noise reduction ability.
32
116
126
40
Problem Cause/Solution
A