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86
Before calling for service (continued)
Playback
Cannot play even when I
press the play button.
Is the PB lamp on? If the CAMERA lamp is on, press the
POWER/Mode selector switch so that the PB lamp turns on.
Is the recording format correct?
Change to a recording format for proper playback.
Are the SD Memory Cards inserted in reverse left-right order?
Insert the left and right SD Memory Cards correctly.
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Page 80
Page 30
Mosaic-like noise appears
when I cue or review a clip.
This noise is inherent to digital video technology. This is normal.• —
A black screen appears
during clip changeover.
When playing back multiple clips in succession, a black screen
appears at the changeover between clips. This is normal.
• —
Images do not appear on
the television even though
I have connected the
camera-recorder properly.
Make sure the input selector on your television is set to video
input. Read the television’s instructions carefully and select the
correct video input connector for the camera-recorder.
Is the 3D setting correct on your television?
Read the television’s instructions carefully and select the
correct setting.
Is the setting for the output terminal correct?
Set it correctly on the AV OUT SETUP screen.
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Page 81
Cannot hear any sound
from the camera-recorder’s
speaker.
You may have turned down the camera-recorder’s volume
control too far.
Adjust the volume level using the AUDIO MON/ADV button +.
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Other
There is a rattling sound
when the camera-recorder
is tilted back and forth.
This is the sound of the lens moving. This is not a fault. No
sound should be heard when the camera’s power is switched
on.
• —
A clicking sound is heard
when the power is turned
on.
This initialization operation is performed when the camera starts
up. It occurs due to the construction of the camera and is not
indicative of any trouble.
• —
The SD Memory Card
screen appears strange.
The data on the card could be corrupted. Data can be corrupted
by static electricity and electromagnetic waves. Please always
save important data to a computer or other storage media.
• —
The SD Memory Card
cannot be used even after
formatting.
There could be a fault with the camera or with the SD Memory
Card. Please consult the place of purchase. Always use only
SD Memory Cards of 512 MB - 32 GB with this camera.
• —
The camera does not
recognize the SD Memory
Card even though it is
inserted correctly.
Was the inserted SD Memory Card originally formatted with
a computer? Always use this camera to format SD Memory
Cards. Please be aware that, when an SD Memory Card is
formatted, all data recorded on the card will be erased and will
not be restorable.
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The SD Memory Card is not
recognized when inserted
into other devices.
Please check that the device is compatible with the capacity or
type (SD Memory Card/SDHC Memory Card) of the SD Memory
Card that you are using.
For details, please consult the device’s own operating
instructions.
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