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Appendix
7
WARRANTY POLICY
All PENTAX cameras purchased through authorized bona fide photographic
distribution channels are guaranteed against defects of material or workmanship
for a period of twelve months from date of purchase. Service will be rendered,
and defective parts will be replaced without cost to you within that period,
provided the equipment does not show evidence of impact, sand or liquid
damage, mishandling, tampering, battery or chemical corrosion, operation
contrary to operating instructions, or modification by an unauthorized repair
shop. The manufacturer or its authorized representatives shall not be liable for
any repair or alterations except those made with its written consent and shall not
be liable for damages from delay or loss of use or from other indirect or
consequential damages of any kind, whether caused by defective material or
workmanship or otherwise; and it is expressly agreed that the liability of the
manufacturer or its representatives under all guarantees or warranties, whether
expressed or implied, is strictly limited to the replacement of parts as
hereinbefore provided. No refunds will be made on repairs by non-authorized
PENTAX service facilities.
Procedure During 12-month Warranty Period
Any PENTAX product which proves defective during the 12-month warranty
period should be returned to the dealer from whom you purchased the
equipment or to the manufacturer. If there is no representative of the
manufacturer in your country, send the equipment to the manufacturer, with
postage prepaid. In this case, it will take a considerable length of time before the
equipment can be returned to you owing to the complicated customs procedures
required. If the equipment is covered by warranty, repairs will be made and parts
replaced free of charge, and the equipment will be returned to you upon
completion of servicing. If the equipment is not covered by warranty, regular
charges of the manufacturer or of its representatives will apply. Shipping
charges are to be borne by the owner. If your PENTAX product was purchased
outside of the country where you wish to have it serviced during the warranty
period, regular handling and servicing fees may be charged by the
manufacturer's representatives in that country. Notwithstanding this, your
PENTAX product returned to the manufacturer will be serviced free of charge
according to this procedure and warranty policy. In any case, however, shipping
charges and customs clearance fees are to be borne by the sender. To prove
the date of your purchase when required, please keep the receipt or bills
covering the purchase of your equipment for at least a year. Before sending your
equipment for servicing, please make sure that you are sending it to the
manufacturer's authorized representatives or their approved repair shops,
unless you are sending it directly to the manufacturer. Always obtain a quotation
for the service charge, and only after you accept the quoted service charge,
instruct the service station to proceed with the servicing.