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To receive a replacement unit after we have
received your unit:
1. Write the RA number on the outside of the
carton used to return the unit. Make sure you
insure your shipment in case of damage or
loss.
2. Carefully pack the unit along with all
accessories included with your camcorder,
using the original box and packing material if
possible.
3. Include with the shipment:
• A copy of your dated bill of sale to verify
your unit’s warranty eligibility.
• A brief note describing your camcorder
problem.
• Your name, address, and phone number.
Return transportation, storage, handling costs,
and insurance are your responsibility. We
accept no liability in case of damage or loss.
4. Include a cashier’s check or money order for
payment if there are any out of warranty labor
or parts charges which were indicated by the
representative, and you elected not to use your
credit card.
5. Upon receipt of your product a new or
refurbished unit will be shipped to you next day
delivery.
What your warranty does not cover:
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated into
other products or is used for institutional or other
commercial purposes.
• Battery for clock and other features.
• Cleaning of video/audio heads.
• Camcorders purchased or serviced outside the
U.S.A.
• Return transportation, storage, and handling costs
of your unit, including insurance for loss or
damage.
Product Registration:
• Please complete and mail the Product Registration
Card packed with your camcorder. It will make it
easier to contact you should it ever be necessary.
The return of the card is not required for warranty
coverage.
How state law relates to warranty:
• This warranty gives you specific legal rights and
you may have other rights that vary from state to
state.
If you purchased your camcorder outside the
United States:
• See your dealer for details.
Limited Warranty – Pro845 Camcorder (continued)