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Troubleshooting
How to Use the
Online Manual
Printer Properties Print
Print Status
Window
Maintenance TroubleshootingSharing Printer
Paper is not Fed into the Printer (part 2)
CHECK7 Is the printer on a flat surface?
The printer will not operate correctly when placed on
an uneven surface. Use the printer on a flat surface.
CHECK8 Is the paper curled or folded?
Using curled or old paper may cause paper supply
problems. The use of new paper is recommended.
CHECK9 Did you fan the paper before placing into
the paper tray?
Fan the paper, and tap the edge against a flat surface to
even the stack before loading into the printer.
CHECK10 Is the setting for printing cards or envelops
correct?
When printing onto a card or envelope, insert it in
portrait direction and make sure the correct side will be
printed. When printing onto an envelope, be sure to
turn the paper knob to ( ) direction to adjust the
setting to fit the thickness.
Reference:
See "LOADING PAPER" in the Setup Guide
and Operation Manual for details on
inserting cards and envelopes.