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Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
Please understand that you give your consent that the contents of the internal memory, Music
files may be checked when you send your camera to be repaired.
1 Check the items on pages 114 to 124.
If a code such as “C/E:ss:ss” appears on the screen, see page 125.
2 Remove the battery pack, and insert the battery pack again after about one
minute, and turn on the power.
3 Initialize the settings (page 75).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 114
Shooting still images/movies 114
Viewing images 118
Deleting/Editing images 118
Computers 119
Picture Motion Browser 120
“Memory Stick Duo” 121
Internal memory 121
Printing 122
PictBridge compliant printer 122
Others 124
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.