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Troubleshooting
Troubleshooting
• You are using the “Memory Stick Duo” with a write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 129).
• You cannot record images while charging the flash.
• When shooting a still image, set the mode dial to a position other than .
• Set the mode dial to when shooting movies.
• The image size is set to [640(Fine)] when recording movies. Do one of the following:
– Set the image size to other than [640(Fine)].
– Insert a “Memory Stick PRO Duo”.
• The lens cap is attached. Remove it.
Movie recording stops during shooting.
• Movie recording stops automatically when the file size of the movie reaches approximately
2GB.
This subject is not visible on the screen.
• Your camera is set to the playback mode. Press the shutter button halfway down, change the
mode dial position, or press to change to the recording mode (page 43).
Anti-blur function does not work.
• The anti-blur function does not work when appears on the display.
• The anti-blur function may not work properly when shooting night scenes.
• Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.
Recording takes a long time.
• The NR slow shutter function is activated (page 21). This is not a malfunction.
The image is out of focus.
• The subject is too close. Shoot in (Macro) recording mode. Make sure to position the lens
farther away from the subject than the shortest shooting distance, approximately 1 cm
(13/32 inches) (W)/120 cm (3 feet 11 1/4 inches) (T), when shooting (page 29).
• (Landscape mode), (Twilight mode) or (Fireworks mode) is selected in the Scene
mode when shooting still images.
• When (Advanced Sports Shooting mode) is selected in the Scene Selection, the image
may not come into focus if the subject is too close.
• The manual focus is selected. Select the auto focus mode using the wheel dial (page 40).
• Confirm that the setting of [Conversion Lens] is correct (page 80).
Zoom does not work.
• The smart zoom cannot be used when the image size is set to [8M] or [3:2].
• The digital zoom cannot be used while shooting movies.
• You cannot use the Digital Zoom when [Face Detection] is set to [On] or (Advanced
Sports Shooting mode) is selected in the Scene Selection.