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Troubleshooting
The flash does not work.
• The flash is set to (Flash forced off) (page 29).
• You cannot use the flash when:
– [REC Mode] is set to [Burst] or Exposure Bracket (page 53).
– (High Sensitivity mode), (Advanced Sports Shooting mode), (Twilight mode) or
(Fireworks mode) is selected in the Scene mode (page 33).
– Shooting movies.
– Night Shot (DSC-H9 only)
• Set the flash to (Flash forced on) when the mode dial is set to S, A or M, and
(Landscape mode), (Beach mode), or (Snow mode) is selected in the Scene mode
(page 29).
Fuzzy white circular spots appear in images shot using the flash.
• Particles (dust, pollen, etc) in the air reflected the flash light and appeared in the image
(page 14). This is not a malfunction.
The close-up shoot function (Macro) does not work.
• (Advanced Sports Shooting mode), (Landscape mode), (Twilight mode) or
(Fireworks mode) is selected in the Scene mode (page 33).
The date and time are not displayed on LCD screen.
• While shooting, the date and time are not displayed. They are displayed only during playback.
Cannot insert dates on image.
• This camera does not have a feature for superimposing dates on images (page 122). By using
“Picture Motion Browser”, you can print or save images with the date (page 102).
The F value and shutter speed flash when you press and hold the shutter
button halfway down.
• The exposure is incorrect. Correct the exposure (page 40).
The screen is too dark or too bright.
• Adjust the brightness of the LCD backlight (page 24).
The image is too dark.
• You are shooting a subject with a light source behind the subject. Select the metering mode
(page 56) or adjust the exposure (page 40).
The image is too bright.
• Adjust the exposure (page 40).