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Troubleshooting
Your camera cannot playback images.
• Press (Playback) button (page 43).
• The folder/file name has been changed on your computer (page 97).
• When an image file has been processed by a computer or when the image file was recorded
using a model other than that of your camera, playback on your camera is not guaranteed.
• The camera is in USB mode. Delete the USB connection (page 95).
The date and time are not displayed.
• v (DISP) button is turned off (page 24).
The image appears rough right after playback starts.
• The image may appear rough right after playback starts due to image processing. This is not a
malfunction.
The image does not appear on the TV screen.
• Check [Video Out] to see if the video output signal of your camera is set to the color system of
your TV (page 77).
• Check whether the connection is correct (page 85).
• If the USB connector of the cable for multi-use terminal is connected to another device,
disconnect it (page 95).
Your camera cannot delete an image.
• Cancel the protection (page 67).
• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 129).
You have deleted an image by mistake.
• Once you have deleted an image, you cannot restore it. We recommend that you protect
images (page 67), or use the “Memory Stick Duo” with the write-protect switch and set the
switch to the LOCK position (page 129) to prevent accidental erasure.
Viewing images
Deleting/Editing images