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Troubleshooting
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Troubleshooting
Troubleshooting
If you run into any problem using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, remove the power source and
contact your Sony dealer.
If “C:ss:ss” is displayed on the LCD
screen or the viewfinder, the self-diagnosis
display function is activated. See page 92 for
details.
Overall operations
Batteries/Power sources
Symptom Cause and/or Corrective Actions
The power does not turn on. • The battery pack is discharged, running low, or not attached to the
camcorder.
cAttach a charged battery pack to the camcorder. (p. 12)
cUse the AC Adaptor to connect to the wall outlet. (p. 15)
The camcorder does not operate even
when the power is set to on.
cDisconnect the AC Adaptor from the wall outlet or remove the battery
pack, then reconnect it after about 1 minute. If the functions still do not
work, press the RESET button using a sharp-pointed object. (If you press
the RESET button, all settings including the clock setting are reset.)
Symptom Cause and/or Corrective Actions
The CHG (charge) lamp does not
light while the battery pack is being
charged.
cAttach the battery pack to the camcorder correctly. If the lamp still does
not light up, then it indicates that no power is supplied from the wall
outlet.
• The battery charge is completed. (p. 12)
The CHG (charge) lamp flashes while
the battery pack is being charged.
cAttach the battery pack to the camcorder correctly. If the problem
persists, disconnect the AC Adaptor from the wall outlet and contact
your Sony dealer. The battery pack may be damaged. (p. 12)
The battery pack is quickly
discharged.
• The temperature of the environment is too low, or the battery pack has
not been charged enough. This is not a malfunction.
cFully charge the battery again. If the problem persists, replace the
battery pack with a new one. It may be damaged. (p. 12, 96)
The remaining battery time indicator
does not indicate the correct time.
• The temperature of the environment is too high or too low, or the battery
pack has not been charged enough. This is not a malfunction.
cFully charge the battery again. If the problem persists, replace the
battery pack with a new one. It may be damaged. (p. 12, 96)
The power turns off frequently
although the remaining battery
indicator indicates that the battery
pack has enough power to operate.
• A problem has occurred in the remaining battery time indicator, or the
battery pack has not been charged enough.
cFully charge the battery again to correct the indication. (p. 12)