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Troubleshooting
84
Recording
Symptom Cause and/or Corrective Actions
The tape does not start when you
press REC START/STOP.
cSlide the POWER switch to turn on the CAMERA lamp. (p. 15)
cThe tape has reached the end. Rewind it, or insert a new cassette.
cSet the write-protect tab to REC or insert a new cassette. (p. 95)
cThe tape is stuck to the drum due to moisture condensation. Remove the
cassette and leave your camcorder for at least 1 hour, then re-insert the
cassette. (p. 99)
The power abruptly turns off. • [A.SHUT OFF] in the (OTHERS) menu is set to [5 min]. (p. 57)
cWhen approximately 5 minutes have elapsed while you do not operate
your camcorder, the camcorder is automatically turned off.
Slide the POWER switch down to turn the power on again (p. 15). Or
use the AC Adaptor.
• The battery pack is discharged. (p. 12)
For TRV338/ TRV280:
The SteadyShot does not function.
cSet [STEADYSHOT] to [ON] in the (CAMERA SET) menu.
(p. 48)
cSet [16:9 WIDE] to [OFF] in the (CAMERA SET) menu. (p. 46)
The auto focus does not function. cPress FOCUS to enable auto focus. (p. 29)
cThe recording conditions are not suitable for auto focus. Adjust the focus
manually. (p. 29)
A vertical band appears when
recording candlelight or electric light
in the dark.
• This occurs when the contrast between the subject and the background is
too high. This is not a malfunction.
A vertical band appears when
recording a bright subject.
• This phenomenon is called the smear effect. This is not a malfunction.
The color of the picture is not
correctly displayed.
cDeactivate the NightShot plus function. (p. 28)
Picture appears too bright on the
screen, and the subject does not
appear on the screen.
cDeactivate the NightShot plus function in bright places. (p. 28)
cCancel the back light function. (p. 27)
The shutter sound is not heard. cSet [BEEP] to [MELODY] or [NORMAL] in the (OTHERS) menu.
(p. 57)
For TRV338/ TRV280:
Black bands appear when you record
a TV screen or computer screen.
cSet [STEADYSHOT] to [OFF] in the (CAMERA SET) menu.
(p. 48)
Flickering or changes in color occurs. cThis occurs when recording pictures under a fluorescent lamp, sodium
lamp, or mercury lamp in the soft portrait or sports lesson mode. Cancel
[PROGRAM AE] in this case. (p. 42)
END SEARCH does not work. • The cassette was ejected after recording.
• The cassette is new and has nothing recorded.
END SEARCH does not work
correctly.
• There is a blank section in the beginning or middle of the tape. This is
not a malfunction.