Bosch Appliances VG4 Security Camera User Manual


 
AutoDome Modular Camera System Troubleshooting | en 31
Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09
3 Troubleshooting
This section provides information for issues that may arise during the upgrade process of a
VG4 100, 200, 300, and a 500i Series AutoDome with or without the IP Communications mod-
ule.
3.1 Pre-production Firmware Versions (All Models)
If you attempt to upgrade a pre-production unit, refer to the normal upgrade instructions
EXCEPT that each upgrade MUST be done in the following order:
1. Upgrade the IP Communications module first, if applicable, with the Vip_x_app1.fw file.
2. Upgrade the boot files:
SCBootApp.g4i, for 200, 300, and 500i Series AutoDomes.
VCA_boot.g4i, for 500i Series AutoDomes.
3. Upgrade the System Controller using the SCMain.G4i file.
4. Upgrade the 500i Series AutoDomes, if applicable, using the VCA_App.g4i file.
3.2 VG4 Series Firmware Version Identification
Each service pack contains a version of the files in the illustration below. The version number
of the Service Pack is sequential, but the versions of the firmware modules included in the
service pack varies. Although all files are included in a service pack, only a few of these files
are upgraded with each service pack release.
To display the current versions of the VG4 firmware files:
Issue the ON-66-ENTER command twice, in quick succession.
The AutoDome displays the current firmware levels for the AutoDome files. Compare
these version numbers to the latest versions identified in the Release Notes, included
with the Service Pack to determine if the VG4 requires an upgrade.
Figure 3.1 VG4 Firmware File Version On-screen Display
!
CAUTION! There is an increased risk when updating pre-production units. Possible hardware/
software combinations may cause the firmware upgrade to fail.