Bosch Appliances VG4 Security Camera User Manual


 
36 en | Troubleshooting AutoDome Modular Camera System
F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.
3.5 Auto Tracker Does not Activate with ON 78 ENTER
If the Auto Tracker does not activate when you enter the ON 78 ENTER command, check the
version of the VCA firmware. To determine the firmware versions installed on an AutoDome,
issue the AUX ON 66 command twice. The AutoDome displays a screen similar to the
following:
If the version of the VCA firmware is 0.00.00.00, then the VCA firmware was not installed
correctly.
To correct this issue, use the following steps:
1. Obtain the latest Service Pack from www.boschsecurity.us.
2. Connect to the AutoDome using either the CTFID (RS232, RS485, or Bilinx connection) or
the web browser (IP AutoDome with Ethernet connection).
3. Re-install the VCA_boot.g4i and the VCA_App.g4i files from the service pack.
Refer to Section 2 VG4 Firmware Updates via the CTFID, page 13, OR Section 1 VG4
Firmware Updates via a TCP/IP Network, page 1 for detailed steps to install the firmware
updates).
4. Once the VCA_boot.g4i and the VCA_App.g4i files are successfully installed, the
AutoDome will restart and the Auto Tracker will operate correctly.