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Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer should always
be the first call for advise on problems; they can often solve problems quickly and easily as well as
give advise on the next step to take.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the
occasional surf! The site provides a download area for drivers, Epson contact points, new product
information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators
on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our
Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest
dealer or service agent is located. Many types of queries are answered here.
The Helpdesk numbers are:
Phone: 1300 361 054
Fax: (02) 8899 3789
We encourage you to have all the relevant information on hand when you ring. The more information
you prepare, the faster we can help solve the problem. This information includes your Epson product
documentation, type of computer, operating system, application programs, and any information you
feel is required.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail are available.
R41A0K180 User’s Guide
Customer Support 100