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Chapter 11
Troubleshooting
Error messages / Icons
When a problem occurs, an error message or icon usually appears in the LCD. Refer to the following
section to solve the problem.
Error message/Icon Description
Unable to access file.
Wait until the Access lamp turns off, then reinsert the memory card and
try again. Check if there is no data damaged.
An error occurred during verification. Some files failed to be copied. Check the data.
Cannot access the hard drive. There may be a
problem with the hard drive, or it may not be
formatted as FAT32.
Back up all the data to onto the computer, and test the format by following
the procedure in "Formatting Data in the Viewer" on page 97. If this does
not fix the problem, send the viewer to an authorized Epson service center.
(The data on the viewer will be deleted.) Repairs will be chargeable and
are not covered by Epson’s warranties.
No response from the printer. Please check the
printer.
Make sure of the following.
- Your printer is on.
- The USB cable is connected correctly. (Printer: Standard-A. Viewer:
Mini-B)
- The cable supplied with the viewer is used.
- Your printer is compatible with PictBridge.
Check your printer and printer’s manual.
Wait until the viewer cools down.
The battery power is running out. Charge the battery. For details, see
"Charging the battery" on page 88.
Press the reset button. See "Resetting the Viewer" on page 96 to find
how to use the Reset button.
R41A0K180 User’s Guide
Troubleshooting 91