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Power supply problems
The power does not turn on
Cause What to do
The battery is set incorrectly. Make sure that the battery is installed correctly. See "Charging the battery"
on page 88.
The battery has run out. See "Troubleshooting" on page 91 and charge the battery.
The Charge lamp lights orange
Cause What to do
The battery is not inserted. Insert the battery into the viewer.
The viewer becomes hot. Turn off the power, disconnect the AC adapter, stop charging and wait more
than 30 minutes, then connect the AC adapter again to restart charging. The
Charge lamp still lights orange, contact our customer support.
Viewing and playback problems
Cannot access data
Cause What to do
The name of a file or folder is not supported by
the set language.
Rename the file or folder to access.
R41A0K180 User’s Guide
Troubleshooting 92