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No sound comes out when a video is played............................................ 94
Operation problems.................................................................... 94
Cannot use the keys on the viewer.................................................... 94
Cannot access the existing folders..................................................... 94
Cannot copy...................................................................... 95
Cannot delete..................................................................... 95
Cannot increase the hard drive capacity of the viewer even if deleting files................... 95
Cannot set/unset as a private folder................................................... 95
Printing problems...................................................................... 96
Cannot print...................................................................... 96
The image color is different.......................................................... 96
Resetting the Viewer.................................................................... 96
Formatting Data in the Viewer........................................................... 97
Appendix A Customer Support
Contacting Customer Support............................................................ 98
Before Contacting Epson............................................................ 98
Help for Users in North America..................................................... 98
Help for Users in Europe............................................................ 99
Help for Users in Australia.......................................................... 99
Help for Users in Singapore. ........................................................ 100
Help for Users in Thailand.......................................................... 101
Help for Users in Vietnam.......................................................... 101
Help for Users in Indonesia......................................................... 101
Help for Users in Hong Kong....................................................... 103
Help for Users in Malaysia.......................................................... 103
Help for Users in India............................................................. 104
Help for Users in the Philippines.................................................... 105
Appendix B Technical Specifications
Standards and Approvals............................................................... 107
P-6000 (Model: G971A)............................................................ 107
AC adapter (Model: A351H)........................................................ 107
Battery (Model: D111A). . .......................................................... 108
Specifications......................................................................... 108
General.......................................................................... 108
R41A0K180 User’s Guide
Contents 6