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Cannot copy
Cause What to do
The space available on the HDD is not sufficient
to copy all of the data in the memory card, or
the file may be damaged.
Delete unnecessary data in the HDD, reduce the size of data to copy from
the memory card, or try to copy a different file.
The set language does not support the files’
language.
Renaming the file correctly enables you to access it. Alternatively, change
the language setting. For details, see "Changing the Viewer Settings" on
page 83.
Copy cannot be started as the USB device
connection cannot be recognized because the
USB device has lost power.
Connect the AC adapter to the USB device. Alternatively, make sure that the
viewer is connected the AC adapter correctly.
Cannot delete
Cause What to do
The file is locked. Alternatively, the file existing
in the folder or subfolder is locked.
See "Protecting files or folders" on page 57 and unlock the file to delete it.
Cannot increase the hard drive capacity of the viewer even if deleting files
Cause What to do
Check if data was deleted without using the
Epson Link2 software on the computer. Even if
deleting data in the viewer on the computer, if
the data has not been deleted completely,
hard drive capacity of the viewer cannot be
increased.
After connecting the viewer to the computer, delete all the data in "Recycle
Bin" (Windows) or "Trash" (Macintosh).
Cannot set/unset as a private folder
Cause What to do
The password is wrong. If you forget the password, enter "5555", "7777", then "3333" to reset the
default password ("0000").
R41A0K180 User’s Guide
Troubleshooting 95