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R4CG230
BasicOperationGuide Rev.D
TRBLE.FM A4 size
7/8/05
L
Proof Sign-off:
K.Yoda CRE Takehira
M. Otsuka
editor name
28 Troubleshooting
■ If colors are still incorrect or missing, replace the
color ink cartridges. If the problem persists,
replace the black ink cartridge.
& See “Replacing Ink Cartridges” on page 23
■ If you have just replaced an ink cartridge, make
sure the date on the box has not expired. Also, if
you have not used the printer for a long time,
replace the ink cartridges with new cartridges.
& See “Replacing Ink Cartridges” on page 23
■ Make sure that the Paper Type selected on the
LCD panel is appropriate for the type of media
loaded in the printer.
Make sure you are not using a special effect that
alters image colors, like Sepia.
Your printout is blurry or smeared.
■ Make sure that the Paper Type setting on the LCD
panel is correct. Remove each sheet from the
output tray as it is printed.
If you are printing on glossy media, place a
support sheet (or a sheet of plain paper) beneath
the stack, or load only one sheet at a time.
Do not touch or allow anything to come into
contact with the printed side of paper with a shiny
finish. After printing documents on glossy media,
allow the ink to set for a few hours before handling
them.
Run the Head Cleaning utility.
& See “Cleaning the print head” on page 25
■ Run the Print Head Alignment utility.
& See “Aligning the print head” on page 25
■ Load and eject dry paper several times.
& See “Using the Paper Feed/Paper Eject
function” on page 30
■ If the problem persists, ink may have leaked inside
the printer. In this case, wipe the inside of the
printer with a soft, clean cloth.
& See “Cleaning the Printer” on page 26
Miscellaneous Printout
Problems
Blank pages print
■ Run the Head Cleaning utility to clear any clogged
nozzles.
& See “Cleaning the print head” on page 25
Margins appear or the outer edge is
cut off on borderless photos
■ Change the Borderless Expansion setting on the
Print Setting menu to adjust the amount of
image that extends beyond the paper size during
borderless printing.
Paper is rubbed during printing
When you print on thick paper, change the Thick
Paper setting to On in the Print Settings menu.
This widens the gap where the paper feeds.
Smudges or blots appear on
the printout
Feed paper and clean the roller inside.
& See “Using the Paper Feed/Paper Eject function” on
page 30
Paper Does Not Feed
Correctly
Paper does not feed correctly or is
jammed
■ If paper does not feed, remove it from the
sheet feeder. Fan the paper. Load it against the
right side, and slide the left edge guide against
the paper (but not too tightly). Do not load too
many sheets at once (do not go past the
c arrow mark on the left edge guide) & page 7
for more information.
■ If paper is jammed, press the x Start button to
eject the jammed paper. If the paper is not
ejected, turn off the power, then open the
printer cover and the CD/DVD guide.
Remove all of the paper inside, including any
torn pieces, then close the CD/DVD guide.
Reload paper, turn the power back on, and
press the x Start button to resume printing.
■ If paper jams frequently, make sure the left
edge guide is not pushed too tightly against
the paper. Try loading fewer sheets of paper.
The stack should never be above the c arrow
mark on the left edge guide. & page 7 for more
information and follow the instructions that
came with your paper.
You may also have pushed the paper down
too far into the sheet feeder. Turn the power
off and carefully remove the paper. Then
reload the paper.