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Problem Cause
Remedy
The camera does not
emit any sound.
There is no picture on
the TV.
There is no picture or
sound on the TV.
PC connection failed.
I tried to charge the
battery, but the
CHARGE/ACCESS
lamp on the cradle does
not light.
The CHARGE/ACCESS
lamp on the cradle
flashes during charging
and I can’t charge the
battery.
The camera no longer
works correctly.
• The camera volume is set too low.
• The microphone was blocked during
shooting/recording.
• The A/V cable is connected.
•
The camera and TV are connected incorrectly.
• The TV input is set to “TV”.
• The A/V cable is connected during movie
playback.
•
The camera and TV are connected incorrectly.
• The TV input is set to “TV”.
• The volume on the TV is set too low.
•
The camera and cradle are not connected correctly.
• The USB cable is not connected to the cradle
correctly.
• The camera is not switched on.
• There is no battery in the camera.
• The camera and cradle are not connected
correctly.
• The cradle and AC power adapter are not
connected correctly.
• The terminals are soild.
• The battery is damaged or it has reached the
end of its operating life.
• The camera has suffered an unforeseen
problem.
• Adjust the volume.
• Take care not to block the microphone during
shooting/recording.
• Disconnect the A/V cable.
• Connect the TV and camera correctly.
• Set the TV input to “Video”.
• Connect the A/V cable correctly.
• Connect the TV and camera correctly.
• Set the TV input to “Video”.
• Adjust the volume.
• Connect the camera and cradle correctly.
• Ensure that the USB cable is properly
connected to the cradle.
• Switch the camera on.
• Load the battery.
• Connect the camera and cradle correctly.
• Connect the cradle and AC power adapter
correctly.
• Remove the battery briefly and then reload the
battery.
•
Wipe the battery terminals with a clean, dry cloth.
• Load a new fully charged battery.
• Remove the battery briefly and then reload the
battery and try again.
Troubleshooting
Problem Cause
Remedy
I can’t use the flash to
take pictures.
The photographed image
is dark even though I
used the flash.
The image is blurred.
There is speckling on
the image.
I can’t format the
SmartMedia.
I can’t erase all the
frames.
Nothing happens when I
use the camera switches.
No image appears when
I press the “DISP” button.
• You pressed the shutter button while the flash
was charging.
• The battery is exhausted.
• The subject is too far away.
• Your finger was covering the flash/flash
control sensor.
• The lens is dirty.
•
The lens is zoomed to telephoto in Macro mode.
• The photographed subject was too dark.
• You are shooting a subject that is not suited
to autofocusing.
• The shot was taken with a slow shutter speed
(long exposure) in a high-temperature
environment.
• The SmartMedia is write-protected.
• The frame is protected.
• Camera malfunction.
•
The Mode switch has been moved to another setting.
• The battery is exhausted.
• The Mode switch has been moved to another
setting.
• Wait until charging is completed before
pressing the shutter button.
• Load a fully charged battery.
• Move closer to the subject.
• Hold the camera correctly.
• Clean the lens.
• Cancel Macro mode.
• Try standing about 2 m (6.6 ft.) from your
subject to take the picture.
• Use AF/AE lock to take the shot.
• This is a characteristic of CCDs and does not
indicate a camera fault.
• Remove the write-protection.
(Peel off the write-protect sticker.)
• Remove the frame protection and erase all the
frames again. Alternatively, format the
SmartMedia without removing the protection.
• Remove the battery briefly and then reload the
battery and try again.
• Set the Mode switch to the correct setting.
• Load a fully charged battery.
• Set the Mode switch to the correct setting.