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5.2 Troubleshooting
5
SOLVING COMMON PROBLEMS
NO
NO
YES
YES
NO
Did you install the driver in correct
order? Mini-driver first then TWAIN
data source next.
Isn’t the scanner selected from
multiple applications ?
Install TWAIN driver in correct
order.
Select the scanner only from
one application.
Eliminate the cause of user
recoverable errors. Is the LED still
blinking?
Is the Check LED blinking?
The scanner operation is
normal.
YES
Continued from the previous page
NO
The scanner operation is
normal.
YES
Continued on next page