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5.3 Before Contacting a Service Provider
5
SOLVING COMMON PROBLEMS
■ Error Descriptions
Problem at the time of PC connection.
Document feed trouble
Items to check Findings
OS (Windows) type
Displayed error message
Interface (example) SCSI interface
Interface controller (example) Adaptec
SCSI Card 2940AU
Items to check Findings
Document type
Main purpose of use
Last cleaning date
Last consumable replacement date
Operator panel status at trouble