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5.3 Before Contacting a Service Provider
Imaging quality trouble
Others
Items to check Findings
Type and version of scanner driver
Interface controller (example) Adaptec
SCSI Card 2940AU
OS (Windows) type
Application software (example) ScandAll 21
(example) Acrobat
Items to check Findings
Can you send both the original document
(or scanned grayscale image file) and
printed scanned data (or the file) via Fax
(or by e-mail)?