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The On light flashed amber briefly after I turned the printer off.
This is a normal part of the power-down process. It does not indicate a problem with
the printer.
The On light is flashing amber.
A printer error has occurred. Try the following:
● Check the printer screen for instructions. If you have a digital camera connected
to the printer, check the camera screen for instructions. If the printer is connected
to a computer, check the computer monitor for instructions.
● Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug
it in again. Turn on the printer.
● If the On light continues to flash amber, go to www.hp.com/support or contact
Customer Care.
The printer does not find and display the photos I stored on my memory card.
Try the following:
● Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug
it in again. Turn on the printer.
● The memory card may contain file types the printer cannot read directly from the
memory card.
– Save the photos to a computer, then print them from the computer. For more
information, see the documentation that came with the camera and the
onscreen HP Photosmart Printer Help.
– The next time you take photos, set the digital camera to save them in a file
format the printer can read directly from the memory card. For a list of
supported file formats, see Printer specifications. For instructions on setting
the digital camera to save photos in specific file formats, see the
documentation that came with the camera.
– The memory card may need to be reformatted if the problem persists.
The printer is plugged in, but it will not turn on.
● The printer may have drawn too much power. Unplug the printer's power cord.
Wait about 10 seconds, then plug the power cord back in. Turn on the printer.
● The printer may be plugged into a power strip that is turned off. Turn on the
power strip, then turn on the printer.
● The power cord could be defective. Check the green light on the power cord and
make sure it is lit.
The printer makes noises when I turn it on, or starts making noises on its own
after it has been sitting unused for a while.
The printer may make noises after long periods of inactivity (approximately 2 weeks),
or when its power supply has been interrupted and then restored. This is normal
Chapter 7
50 HP Photosmart 8100 series