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Network Video Server User’s Guide
54
The operating status
LED
Faulty connecting Verify that the power is well connected
Your NETWORK
VIDEO SERVER
works locally, but not
externally.
Firewall protection
Router configuration
incorrect
Check the internet firewall with your system
manager
Verify the Router Setup.
A series broad vertical
white line appears
across the image.
The CMOS sensor
becomes overloaded
when the light is too
bright. This can happen
e.g. with sun light
reflexes.
Direct exposure to extreme sunlight or halogen light
may cause serious damage to the CMOS sensor.
Reposition your NETWORK VIDEO SERVER into
a more shaded location immediately.
Note: damage caused to NETWORK VIDEO
SERVER through over exposure to direct sunlight or
halogen light is not covered under the product
warranty.
Bad focus
Focus has not been
correctly adjusted
Adjusting the camera manually till the image views
clear.
Noisy images Video images may be
noisy if you are using
NETWORK VIDEO
SERVER in a very low
light environment
To solve this problem, you need more light. Use the
back light function.
If not helpful, you may wish to consider replacing
the basic lens with a more sensitive lens, if the
lighting conditions within the installation area can
not be improved
Bad quality images The Display Properties
are incorrectly
configured for your
desktop
Open the Display Properties in your desktop and
configure your display to show at least 65’000
colors, i.e. at least 16-bit.
Note: Using only 16 or 256 colors on your computer
will produce dithering artifacts in the image.
The camera is not
Focused correctly
Referring to the above, adjust the camera manually
NOTE
If you still have a problem after reading this information, please contact your dealer or check the
FAQ on the INTELLINET NETWORK SOLUTIONS web site at
http://www.intellinet-network.com
.