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Troubleshooting
External flash does not fire ■ Turn on the flash unit.
■ Insert a charged battery.
Storage location is almost
or entirely full
■ Transfer pictures to the computer (page 19).
■ Delete pictures from the card or insert a new one (page 17).
■ Change image storage location to internal memory (see
table on page 50).
You cannot take a picture
■ Turn the camera off, then on again.
■ Depress shutter button all the way (page 5).
■ Insert a charged battery (page 2).
■ Memory full. Transfer pictures to the computer (page 19),
delete pictures from the camera (page 17) or card, change
image storage location, or insert a new card.
Error message appears on
EVF/LCD screen
■ Turn the camera off, then on again.
■ Follow action recommended on screen, record error number,
if displayed; then turn camera off, then on again.
■ Remove memory card from the camera and/or download
pictures, then format the card and try using the card again
in the camera.
■ Remove the battery and wipe the contacts with a clean, dry
cloth (page 86). Reinstall the battery.
■ If all else fails, get customer support help (see page 76).
Memory card not
recognized or camera
freezes with card.
■ Card may be corrupted. Format card in camera (see page 4).
Data will be erased if formatted.
■ Use another memory card.
If... Try one or more of the following