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Technical Notes
173
Bright specks
appear in images
captured with
flash.
The flash is reflecting off particles in the air. Set the
flash mode setting to W (off).
44
Flash does not
fire.
• The flash mode is set to W (off).
• A scene mode that restricts the flash is selected.
• A function that restricts the flash is enabled.
44
49
56
Digital zoom
cannot be used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used with certain
shooting modes or when using certain settings in
other functions.
125
58, 125
Image mode not
available.
A function that restricts Image mode is enabled. 56
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound
settings in the setup menu. No sound is produced
with some shooting modes and settings, even
when On is selected.
126
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. AF-
assist illuminator may not light depending on the
position of the focus area or shooting mode, even
when Auto is selected.
125
Images appear
smeared.
The lens is dirty. Clean the lens. 164
Colors are
unnatural.
White balance or hue is not adjusted properly.
25, 43,
82
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too
slow, or ISO sensitivity is too high. Noise can be
reduced by:
• Using the flash
• Specifying a lower ISO sensitivity setting
44
87
Images are too
dark
(underexposed).
• The flash mode is set to W (off).
• The flash window is blocked.
• The subject is beyond the range of the flash.
• Adjust exposure compensation.
• In
crease ISO sensitivity.
• The subject
is backlit. Select Backlighting scene
mode or set the flash mode setting to X (fill flash).
44
12
193
48
87
26, 44
Problem Cause/Solution A